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FREQUENTLY ASKED
QUESTIONS
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How can I cancel my order?Unfortunately once your order is processed it cannot be cancelled as it’s already on its way to being shipped. Nevertheless, if you email us within 12 hours after you place your order to info@bloomapothecary.com, there is a slight chance we can cancel it in time! If your order is processed and on its way to you and you’d like to return it, you can write RETURN TO SENDER on the package (without opening it) and have it sent back to us for a refund minus a $9.95 shipping and handling fee. Please email us at info@bloomapothecary.com if you’re in this situation.
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What payment types do you accept?We accept Visa, MasterCard, American Express, Discover, Apple Pay and PayPal.
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Do you ship internationally?Yes, we do ship internationally. Upon checkout, you can select standard shipping which takes approximately 14-18 business days to arrive after being shipped to you, OR priority shipment which takes 6-10 business days and includes more detailed tracking information. All orders placed by 10am EST ship out same day. International customers assume responsibility for any duties and/or taxes that may be incurred from customs.
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